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Privacy Policy

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1. Introduction

Meadowpark Garage Ltd (“we”, “us”, “our”) respects your privacy and complies with the UK GDPR. This Policy explains how we collect, use, store and share your personal data when you visit our website (meadowparkgarage.co.uk) or contact us.
 

2. Data Controller

Meadowpark Garage Ltd
19A Glasgow Road, Bathgate, West Lothian, EH48 2AB
Phone: 01506 635993 · Email: enquiries@meadowparkgarage.com
 

3. Personal Data We Collect

  • Contact form submissions: name, email, phone, registration, and enquiry details

  • Communications: information shared by phone, email or in‑person about MOTs, servicing, diagnostics, tyres or repairs

  • Website analytics: IP address, browser/device type, pages visited, session duration via cookies

  • Cookies: essential for forms and navigation, plus anonymised performance cookies (e.g., Google Analytics); no advertising or profiling cookies
     

4. How We Use Your Data

We use your data to:

  • Respond to MOT, service, tyre, and repair enquiries and coordinate appointments

  • Provide accurate quotes, diagnostic results and service updates

  • Improve our website and service quality using anonymised analytics

  • Fulfil legal obligations, including financial record-keeping

5. Legal Basis for Processing

  • Contractual necessity: to manage bookings, services and communications

  • Legitimate interests: to enhance customer service and website operations

  • Consent: if you opt-in to follow-up communications

  • Legal obligation: to retain records for accounting or audit purposes
     

6. Data Sharing

We do not sell or rent personal data. We may disclose it to:

  • Service providers (e.g., hosting, CRM systems, email processors) under data-processing agreements

  • Regulatory or legal authorities, where required
     

7. Cookies & Tracking

We use:

  • Essential cookies for site functionality (forms, menus)

  • Performance cookies for anonymised user analytics
    No marketing, advertising, or profiling cookies are used
     

8. Data Retention

  • Client and service records: kept for up to 7 years for legal compliance

  • Usage data: session logs deleted after 24 months; aggregated analytics retained as needed

9. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct or delete your data

  • Restrict or object to processing

  • Withdraw consent for communications

  • Request portability of your data
    Please contact us via the details above to exercise your rights. You also have the right to lodge a complaint with the ICO.

10. Security

We implement SSL security, restricted access and secure servers. While no system is foolproof, we follow industry-standard practices to protect your data.

11. International Transfers

All personal data is stored and processed within the UK; no international transfers occur.

12. Policy Updates

We may update this Policy occasionally. The revised Effective Date will reflect the change. Continued site use implies acceptance.

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